Privacy Policy for Phoenix DMS

Effective Date: Jan 2022

Thank you for choosing Phoenix DMS (“we”, “us”, or “our”). This Privacy Policy describes how we collect, use, store, and disclose your information when you visit our website www.phoenixdms.co.uk or use our services.

1. Information We Collect

a. Personal Information: When you visit our website or engage with our services, we may collect personal information such as your name, email address, phone number, mailing address, and billing information.

b. Usage Information: We may automatically collect certain information when you interact with our website, including your IP address, browser type, operating system, pages visited, and the duration of your visit.

2. How We Use Your Information

a. To Provide Services: We use the information collected to deliver the services you request, process transactions, and provide customer support.

b. Communication: We may use your contact information to send you updates about our services, marketing communications, and promotional offers. You can opt-out of receiving these communications at any time.

c. Improvement of Services: Analysing user preferences and trends helps us enhance and improve our services, website functionality, and user experience.

3. Information Sharing and Disclosure

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.

b. Legal Compliance: We may disclose your information if required to comply with legal obligations or respond to lawful requests from public authorities.

4. Data Security

We employ industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

5. Your Choices

a. Opt-Out: You can opt-out of receiving marketing communications by following the instructions provided in the communication.

b. Access and Update: You have the right to access, update, or delete your personal information. Please contact us if you wish to exercise these rights.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at phoenixdmsolutions@gmail.com.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.